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Frequently Asked Questions
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Unfortunately, Cultivate Empathy is only shipping to addresses in the United States at this time. Please fill out the form below to request your country!
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Please visit the Return Policy page for full details.
All Cultivate Empathy products are made to order — printed just for you at the time of your purchase. Because of this, we are unable to accept returns or exchanges.
But we've got you covered if something goes wrong.
If your order arrives damaged, defective, or with a manufacturing error, we will make it right — no hassle, no stress. Just reach out to us within 14 days of delivery with a photo of the issue and we'll offer a free reprint or a full refund, your choice.
To request a reprint or refund:
Contact us through at customers@cultivate-empathy.com within 30 days of receiving the product.
Include your order number and a clear photo of the issue.
We'll take it from there 🩵
Please note: we are not responsible for orders with incorrect shipping addresses provided at checkout, or for delays caused by the carrier.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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Over 97% of orders ship within 5 business days.
More than 50% ship within 3 business days or fewer.
Shipping takes 3-4 business days after fulfillment
A few reminders
Shipping is set to default at the Flat Rate (Standard) (3–4 business days after fulfillment)
Fulfillment times are an estimate—not a guarantee.
Fulfillment time doesn’t include shipping time.
On average, large orders may take a bit longer, generally will be fulfilled within 5 business days.
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